Working with the Media to Maximize the Impact of Your Audit Work: by Kenneth Dye, former Auditor General of Canada: [Editor's note: This article is adapted from a talk given at the 11th AFROSAI Assembly in South Africa (see the report on p. 13).] If your audit office does very thorough work but your Public Accounts Committee or other committees to whom you report do not pay attention or hold hearings on your audits, you have a problem. Parliamentarians are very busy people who don't have much time to read printed reports. However, parliamentarians around the world tend to be media junkies, particularly if media items have something to do with their constituencies. SAls need to recognize the reality that audit reports may not be read thoroughly or completely and find a way for their parliamentary stakeholders to become aware of the good work of the SAI. One way to do this is by getting the media to carry your message for them. SATs can become partners with the media without compromising their independence. In addition, the media is a key channel to keep citizens informed of the SAT's role in and contribution to strengthening your country's well being. A properly informed audience will create public pressure on elected representatives, which in turn will lead to greater executive accountability and, ultimately, to greater transparency and better management of public funds. With some planning, you can ensure that your SAI is consistently well positioned and well represented in the media. You can create a well- informed media that can report accurately on audit matters and play a role as the eyes and ears of the public regarding public finances. They will readily raise awareness on the importance of the SAT's role in ensuring public accountability. They will develop interest in the work and efforts of audit offices among the general public and relevant professional public and private institutions. That will enable tax-paying citizens to play appropriate roles to ensure greater accountability of public expenditure through the elected representatives. To accomplish these purposes, you want to ensure that your audit findings are transmitted to the media in a way that minimizes the risk of them being open to different interpretations. Your audit findings play an important role in promoting accountability, transparency, and good governance in government operations. However, this contribution only becomes truly effective when the audit message is communicated without modification and alteration. In order to avoid ambiguity or misrepresentation, auditors and spokespersons should be aware of and acquainted with media requirements and develop technical skills in dealing with the media. The following sections describe several key skills for dealing effectively with the media. Understand What Is Newsworthy: An SAI's work will attract interest if it is newsworthy. However, the news organization's perception of what is newsworthy, not the auditor's, will determine coverage. To be newsworthy, audit work must meet some of the following criteria: * Significant Issues: The more people, resources, consequences, damages, or losses involved, the more significant the issue, and the more significant the issue, the bigger the news. * Unusual, Unexpected, Contradictory Events: An event that is unexpected or that contradicts what has been claimed publicly is news. * Information You Need to Be Aware Of: This includes what readers/listeners/viewers must know about an individual or organization to cast a vote, judge performance of a government, purchase a product, or make up their minds. * Information You Would Like to Know: This includes information of interest due to celebrity status, public profile, personal impact, gossip, or personal insights. * Information with Impact: This information shows how an event, issue, or report affects pocketbooks, taxes, and the performance of government or other organizations. Develop Principles for Media Relations: It is essential to build effective media relations so that the media pay attention to you and let you get your audit messages out clearly. To build effective media relations, an SAI needs to understand the following principles for good media relations. * Be accessible: Designate spokespersons for the SAI who are knowledgeable and trained to speak on topics within their area of responsibility. * Be prompt: Always return a journalist's phone calls promptly. * Be honest: Always tell the truth. * Know what you are talking about: It is important that you be knowledgeable about your subject and keep up to date with audit findings and the latest reports. If you don't, journalists will stop coming to you. * Be helpful: Be a good source before you become a good interviewee. * Be reliable: When you make a commitment, follow through. Understand the Culture of the Media Community: Auditors usually do not have training in dealing with the media. Not do they understand the culture of the media, have an appreciation of the difficulties of their jobs, or speak the same language. So auditors who speak of the behalf of their SATs need to understand the characteristics of the media community. First of all, in most countries, the media cover the public and private sectors and are competitive. Because they cover a wide spectrum of technologies, interests, and backgrounds, they do not represent a single viewpoint. They are under constant pressure to get a good story, provide instant analysis, and meet tight deadlines. In their routine activities, there are laws and professional codes of ethics that journalists must respect. Second, most media have what is called a narrow "news hole"—that is, the amount of time or space devoted to news and editorials. Television has particularly narrow news holes. If it is a busy news day, your story might be given short shrift or ignored. Therefore, it is important to time the delivery of your news. Third, journalists now have instant access to an immense amount of information online. Previous media stories about the SAI are accessible online. Journalists should be able to get their background information from your Web site, if you have one. Once audit reports are tabled, they need to be on the Web site as soon as possible. Fourth, private sector media outlets are market-driven to build ratings and increase market share. The resulting pressure is reflected in the assignments, resources, and coverage of popular issues. As most media outlets do not assign reporters to the parliamentary beat, coverage of government affairs can be sporadic. Fifth, in some countries, governments control electronic media and some leading print media. In such cases, media offer "what the government wants you to know," and negative information about the government may be suppressed. Private sector media, as a result, can improve the transparency of government. They can freely quote auditors general reports or news conference comments. Sixth, the media's power emanates from its ability to influence the agenda for policy makers and politicians. Since most politicians are news sensitive, the media are an important part of their daily lives and mindsets. Those who know how to effectively access the media and communicate effectively share in that power. Finally, the media seek profits. Private sector media journalists are being asked to do more with less, which means reduced resources and increased expectations for more stories with faster turnaround. Costs are under strict control in both the public and private sector media. Understand Different Types of Journalists: If you wish to succeed with the media, you should also understand the nature of journalists. SAI spokespersons and commentators need to understand a reporter's background, approach, and attitudes to be better prepared for his or her line of questioning. Journalists can be grouped into several categories. * Sensationalists: These journalists focus on embarrassing personal or emotional issues, like to create conflict, and may exaggerate the story to build audience. * Ideologists: These journalists are driven by a personal, political, or social agenda and sometimes shape a story to fit that agenda. They tend to make issues black and white. * The Well-informed: These journalists rely heavily on knowledgeable sources developed over a long time on a specific heat. They take pride in knowledge, are respected by colleagues, and are committed to getting the real story. They can become valuable friends of your SAI. * Followers of the Pack 'Theses journalists allow others to define the story of the day but don't want to he seen as having missed the story. They can do quick and easy stories. * Columnists or Commentators: These journalists are usually paid for opinions, which are often controversial. They often aim for the story behind the story and like to feed on access and reflect grass roots. * Community Journalists: They usually work for small town newspaper and radio outlets. They are concerned about their community, sometimes at the expense of the story, and are usually less demanding and less critical. Develop a Media Policy and Strategy: If your SAI doesn't already have a media policy, you should develop one. A media policy sets out the fundamental principles and procedures for dealing with the media. It clarifies how media relations should be conducted. In this respect, it includes a statement about the importance of media coverage for the SAI and a philosophy for SAI media relations. That philosophy should include providing quick responses, being organized and efficient, providing both proactive and reactive media coverage, and being honest and forthright, even when the news is bad or embarrassing. The policy should also define responsibility for media communications, including the roles and responsibilities for the SAI's Public Relations Office. The policy should also describe subjects that are off limits, such as criticism of government policies or individual persons, and provide assurances for those who follow the media policy in good faith. It should outline procedures and suggested time frame for handling media meetings, calls, and visits; necessary media tools and appropriate sign-offs for their approval; and designated spokespersons or subject specialists. After creating a media policy, the next step is to develop a coherent media strategy and the ability to anticipate, not merely react to, changing events in the media community. A media strategy is a means to achieve specific public relations goals through an organized media campaign. Its purpose is to support the SAT's overall mission statement, ensure that media relations are not an issue of concern, and allow the SAI to respond to and generate media coverage as desired. A media strategy should: * focus on an issue or set of issues; * define the key stakeholders and identify their needs, concerns, and issues; * articulate key messages from audit findings and recommendations; * outline a program to inform and initiate action; * define specific program outcomes; * identify its relationship to other communications initiatives; and; * describe how it can be objectively evaluated. Getting Your Message to the Media: There are a number of important steps in getting your message to the media. First, you need to know your media. Begin by collecting basic information on who's who in the media—the media outlets, reporters and editors, issues/topics, and contact database. Second, develop ideas about your message. Capture the essence of the audit issues that you think are worthwhile. Simplify the audit issues so that an average citizen can see they are relevant. Use plain language, not "auditese" or "accountingese" to describe your issues. Third, maintain the flow of information by having the auditor general or other spokespersons appear on talk shows or by providing background briefings for selected reporters, usually in conjunction with a major announcement or event. Accept invitations to editorial board meetings to provide in-depth background to newspaper editors. File information for journalists to provide background information. Have the auditor general or other spokesperson write letters to the editor and guest editorials to present comments in their own words. You can also encourage media tours of audit office premises and audit sites. Have a media advisory or press conference to draw attention to an upcoming event. However, such events should be used sparingly to communicate new and important messages. You can also hold media availability sessions or briefings, which are less formal than a news conference. Either the auditor general or other high-level officials should be personally available to answer questions. In summary, remember that the media need not be a foe of your SAI. They can be partners in achieving impact and facilitating needed changes identified by your audits. [End of article] Case Study: Societal Perceptions of the Superior Audit Office of Mexico: by Arturo Gonzalez de Aragon, Auditor General of Mexico: One of the technical themes to be discussed at the XX INTOSAI Congress to be held in South Africa in 2010 will be the value and benefit of supreme audit institutions (SAI). The public's perceptions of the work we carry out and its impact on public administration are an important aspect of this discussion. SAI auditing involves, above all, a commitment to society to oversee the use of public assets and to foster responsible and service- oriented conduct by government officials. It also involves being an effective instrument to reduce waste, improve the quality of public service, and attain the goals of public programs in accordance with the criteria of efficiency, effectiveness, and economy. In view of this commitment, SAIs would do well to ask how much society really knows about their role and performance. The citizens of any society have a right to know the final destination of public resources collected from taxes, as well as the way programs and public policies use these resources to improve the collective quality of life. A strong culture of transparency and accountability within countries is the foundation for modern, democratic, and honest governments that are truly committed to society. If governmental performance and its outcomes are openly reviewed, public debate can become less subjective and can be based on relevant national issues. The Mexican Experience: In 2000, Mexico passed a constitutional amendment designed to create a new and independent SAl with technical and managerial autonomy. This legislation resulted in the establishment of the Superior Audit Office of Mexico (SAO), whose goal is to ensure a professional auditing practice that substantially improved upon the performance of its predecessor, the Contaduria Mayor de Hacienda. Consequently, there was an important incentive to determine whether this new SAl was meeting the expectations of the citizenry. In recent years, the SAO learned of several studies regarding its performance that different civil organizations or prominent public university investigators had carried out. Even though the results of those studies were positive, the SAO decided, at the end of 2007, to carry out its own research to better understand the citizenry's perceptions of its activities. The SAO carried out this research with the support of the National Autonomous University of Mexico, the country's main research center. Results of the Survey: The survey asked respondents their views on the SAO's duties, credibility, trustworthiness, progress in the fight against corruption, and other related elements. The results showed that while a significant percentage of the full population is not fully familiar with the SAO's tasks and responsibilities, those that do understand them have a positive opinion: more than 75 percent approved of the results of the SAO's work and its performance in carrying out its auditing duties. About 77 percent of the population believes it is important for public institutions to be held accountable and act with transparency and agrees that the SAO's research outcomes should be more widely disseminated. Many sectors of the population are interested in cases of governmental corruption. Of the general population, about 76 percent are interested in the cases of irregularities identified by the SAO. For this reason, although the SAO's tasks are very technical and only a qualified minority fully understands them, the SAO believes it must make an effort to offer all citizens simple, clear, and concise information. The survey results revealed some interesting findings related to specialized sectors of the population (for example, members of the Congress, audited entities, state audit institutions, and the media). Of these specialized sectors, 83 percent consider transparency and accountability very important issues; only 17 percent think these are somewhat or not important issues. The SAO's independence of entities it audits is also important. The survey results show that the majority deem external control the mOst reliable approach to promoting transparency in the use of public resources. There are doubts concerning the autonomy of internal control bodies, even though their responsibilities are highly valued as a complement to the activities of external control bodies. Regarding the quality of the audits, 67 percent believe that the SAO's work is performed with technical rigor. The SAO has intensified its quality control measures by certifying its processes under the ISO 9001-2000 International Standard in the light of international best practices. An adequate supreme auditing practice benefits not only society but also the audited entities themselves. Between 67 and 70 percent-— including the audited entities-—believe that the SAO's findings and recommendations have helped to improve administrative processes. Important results flow from a process to (1) follow up on the recommendations the SAO issues as a result of its audits and (2) assess compliance with commitments stemming from administrative improvements, process reengineering, simplification, and corrective actions. The audit's main goal should be quality improvement through corrective and preventive measures, not just the imposition of sanctions. Collaboration in the fight against corruption is a key component of supreme auditing. A significant majority (75 percent) believe that the SAO as an institution is achieving this objective. As a result of its auditing tasks, the SAO has identified 13 broad opacity and risk areas in public administration where government actions can be improved. This proactive attitude has fostered important law, public policy, and administrative process amendments, thereby correcting irregularities that represent a high cost to society. The perception of the SAO's neutrality should also be pointed out: 74 percent consider its performance as independent from the government, 72 percent as impartial, and 67 percent as autonomous. The survey shows that almost 7 years after the SAO was established, 75 percent of the surveyed sample believe that its work has a reasonable degree of credibility. This is primarily the result of important constitutional and legal amendments that have allowed the SAO to conduct more effective work than its predecessor. Regarding the SAO's technical staff, 83 percent believe that it possesses the expertise necessary to conduct auditing tasks, while the 73 percent believe that its personnel strictly comply with all due regulations when carrying out their tasks. In 2008, the SAO was subject to an international peer review of its performance auditing practices, with the participation of the SAIs of the United States of America, the United Kingdom, Canada, and Puerto Rico. The final outcome was largely favorable, as the review found that the SAO complies with INTOSAI standards. An SAI must complement its technical practices with a professional and responsible attitude and ethical values, which it fosters in working with its collaborators. In this regard, we were pleased to learn that the majority consider that the SAO performs it work with objectivity (74 percent) and integrity (79 percent) and that its performance is efficient (68 percent). Conclusions: The survey showed that society places a high value on transparency and accountability and that these values are regarded as indispensable conditions for fully exercising society's right to oversee the honest and efficient use of public assets. The research also concluded that the Superior Audit Office of Mexico has positioned itself as a trustworthy institution that ensures the rights of society and acts with objectivity, efficiency, integrity, and independence. We believe that INTOSAI's membership can benefit from our experience and conduct related surveys to objectively assess the ways in which their own societies perceive their SAIs' performance and their impact on improving the services rendered by public entities. During the XX INTOSAI Congress, we will have the opportunity to further discuss these issues, which undoubtedly are of significant interest to our fellow SAIs. In this way, we will once again make INTOSAI's motto a reality: "Mutual Experience Benefits All." For additional information, please contact the SAO at agonzaleza@asf.gob.mx. [End of article] Financial Audit Guidelines to Be Available in 2010: by Camilla Brod& and Jonas Hallstrom, INTOSAI Financial Audit Guidelines Subcommittee: [Editor's note: INTOSAI's Financial Audit Guidelines are about to become a reality. This et of internationally developed comprehensive guidelines will soon be available for public sector auditors around the world to use as a reliable tool when carrying out their daily tasks.] The Financial Audit Guidelines: What Are They? In 2010, after 6 years of work, the Financial Audit Guidelines Subcommittee (FAS) will present the INTOSAI Financial Audit Guidelines at the XX INCOSAI in South Africa. Representatives from SAIs around the world contributed to the development of the guidelines, which promote a common framework for SAIs and will enhance the quality of audit work internationally. [Photograph: Financial audit experts working at a reference panel meeting in 2008] The Financial Audit Guidelines consist of 40 International Standards of Supreme Audit Institutions (ISSAI), which cover relevant areas or processes included in financial audits and describe how best to apply International Standards of Auditing (ISA) in the public sector environment. The first four ISSAIs are the following: * ISSAI 1000 — Implementation Guidelines on Financial Audit— Introduction. * ISSAI 1001 — Bridge between INTOSAI Auditing Standards and ISAs. * ISSAI 1002 — General Considerations When Applying ISAs in the Public Sector. * ISSAI 1003 — Glossary to Financial Audit Guidelines. These introductory ISSAIs will be followed by 36 ISSAIs that consist of a practice note developed by FAS and a corresponding ISA. Each ISSAI will be numbered according to a framework developed by the INTOSAI Professional Standards Committee, and the ISSAI numbers will correspond with the numbering of the ISAs. Since many SAIs have mandatory tasks that go beyond auditing financial statements for regularity and internal controls, SAIs may also need to apply the Compliance Audit Guidelines, which are being developed by the Compliance Audit Guidelines Subcommittee. Those guidelines are to be approved by the INCOSAI at the same time as the Financial Audit Guidelines. The guidelines and practice notes will be available in Arabic, English, French, German, and Spanish for delegates to use in their respective SAIs. The guidelines will be easy to use and accessible for all. International Involvement in the Work of the FAS: Since the project began, FAS' work has been chaired and administered by the Swedish National Audit Office (SNA(J) and has involved many financial audit experts appointed by almost 100 SAIs. The FAS secretariat comprises seven staff members from the SNAO, who have contributed on a full - or part-time basis to make the project evolve into its present form. [Photograph: The FAS chair and members of the FAS secretariat at a meeting in London in 2008] To reach the goal of having a comprehensive set of guidelines acceptable to SAls around the world, many of the appointed experts have become involved in different FAS or International Auditing and Assurance Standards Board (IAASB) subgroups or task forces and have worked in a collaborative manner to share their experiences. The challenge of keeping to the main goal has been manageable because the contributing SAIs have consistently demonstrated flexibility and a willingness to add value. In addition, the significant responsibilities that dedicated members of the subcommittee have taken on have been another crucial factor in producing the high quality of the FAS work. FAS members are from Cameroon, Canada, the European Court of Auditors, Mexico, Namibia, Norway, South Africa, South Korea, Sweden, the United States, and the United Kingdom. In addition, an IAASB technical staff member attends FAS meetings as an observer. Why Use the Financial Audit Guidelines? The Financial Audit Guidelines make the ISAs applicable to the public sector by developing relevant guidance and thoroughly analyzing ISA requirements. The guidelines can also be used as authoritative reference standards in applying fundamental INTOSAI principles. Individual SAIs can use them as a basis for developing financial audit manuals. The main goal is to apply the Financial Audit Guidelines as the authoritative reference standards for audit work. FAS strongly encourages all SAIs to apply the ISSAIs, including the ISAs and the guidance contained in the practice notes. The Financial Audit Guidelines enhance confidence in and the credibility of our financial audit work. The ISAs have been recognized globally as the standards for financial audits. In some private sector environments, laws will require the use of ISAs, which are becoming more accepted internationally. By applying the ISAs together with the practice note, public sector auditors around the world will have the same professional standards, which will not only add to their credibility and professionalism, but also provide a basis for cooperation among SAIs and auditors in different environments. How to Implement the Guidelines: As with all INTOSAI standards and guidelines, the Financial Audit Guidelines are not mandatory for members of INTOSAI. However, the advantages of adopting them are obvious. Sharing the same standards and guidelines will make it possible to have regional education or training activities together with other SAls. It will be easier to share experiences between SAIs, and there will be greater understanding on the part of all concerned. FAS recognizes that implementing the Financial Audit Guidelines is an enormous and challenging task, which should not be taken lightly. To assist in the proper application of the guidelines, a significant amount of education and training will be required and internal manuals will need to be developed. In some SAI environments, introducing this comprehensive set of standards could influence the entire way that financial audits are conducted; in others, fewer adjustments in the audit process will be needed. However, each SAI may need to analyze the need for implementation activities based on its environment and existing practices. FAS responsibilities will not include implementation initiatives; however, after 2010, the FAS will provide introduction and training materials to support implementation. Credibility: The high quality guidance in the Financial Audit Guidelines will be relevant and useful to the majority of SAIs. Representatives of all geographical regions have given input to the development of the practice notes, and the geographical diversity in the comments on our work has been important in gaining the necessary credibility for the final product. Furthermore, using globally accepted standards will enhance confidence in and credibility of our work as auditors. Having a common framework will help ensure professionalism and make it easier to live up to the expectations of different governments and societies around the world. For additional information, please contact the FAS Secretariat: E-mail: projectsecretariat@riksrevisionen.se. Web site: http://pcs.rigsrevisionen.dk/fas. [End of article] Open Budget Survey Findings on SATs and Independence: by Vivek Ramkumar, Open Budget Initiative, International Budget Partnership: [Editor's note: The October issue of the Journal will focus on independence. We are publishing the following article because of its findings on independence and invite our readers to respond to it with their own insights, recommendations, and ideas. Send your responses to intosaijournal@gao.gov.] Eighty percent of the world's governments fail to give their citizens the information they need to hold the governments accountable for managing their money. This troubling finding comes from an extensive new survey of government budget transparency in 85 countries issued in February 2009 by the International Budget Partnership (IBP).[Footnote 1] The survey also found that nearly 50 percent of the 85 countries IBP evaluated provide such minimal information that they are able to hide unpopular, wasteful, and corrupt spending.[Footnote 2] IBP's Open Budget Survey 2008 is an independent and comprehensive analysis that evaluates whether central governments give the public access to budget information and opportunities to participate in budget formulation, implementation, and evaluation processes. The survey also examines the ability of legislatures and supreme audit institutions (SAI) to hold their governments accountable. The survey analyzed the results drawn from a rigorous questionnaire that reflects generally accepted good practices related to public finance management that international organizations have developed. These practices include the International Monetary Fund's Code of Good Practices, the Organization for Economic Cooperation and Development's Best Practices in Budget Transparency, and INTOSAI's Lima Declaration. The survey was managed by IBP and implemented by independent researchers with budget expertise from civil society organizations and academic institutions established in the 85 countries examined. Survey Findings: The survey assessed SAIs according to the following key characteristics: * legal and financial independence from the executive, * comprehensiveness of audit mandate, * engagement with the public, * timeliness in reporting audit results, and, * effectiveness of follow-up on audit recommendations. Based on these assessments, an average score for SAI strength was calculated. The overall average score was 45 out of a possible 100. The following sections analyze the key findings related to SAIs from the Open Budget Survey 2008. Independence: Independence from the executive branch is one of the most important measures of an SAT's ability to provide effective oversight. Legal and financial dependence on the executive may cause the head of an SAI to withhold reports that are critical of the executive. In 26 of the countries surveyed, the executive can remove the SAI head from office without the consent of either the legislature or the judiciary. Further, in 38 of the 85 countries, the executive rather than the legislature or the judiciary determines the SAI's yearly budget allocation. In 24 of these countries, the survey's civil society researchers felt that funding for the SAI was below the level of resources the SAI needed to fulfill its mandate. Further, in 21 countries in which the legislature (rather than the executive) determines the SAT's yearly budget allocation, researchers felt that SAI budgets were not adequate to meet resource requirements. In 31 of the 85 countries included in the survey, the SAI does not have full discretion in law to decide which audits it will undertake. In 13 of these 31 countries, SAIs have very limited or no discretion to decide which audits they will undertake. Comprehensiveness: In 48 of the 85 surveyed countries, the SAI does not either release its audits of extrabudgetary funds (including oil stabilization funds) to the public, audit such funds, or release such reports within 24 months after the end of the fiscal year during which the audits were conducted. Although extrabudgetary funds are technically outside the budget, they are governmental in nature and thus should be subject to the same audit requirements as other government programs. In 33 of the 85 countries, the SAI does not either employ designated staff assigned to audit security sector expenditures or undertake audits of the security sector. Because the public does not receive information on such secret programs, it is essential that legislators receive this information, including all audit reports on expenditures in the sector. SAIs should have staff with security clearances that give them access to all information related to secret expenditures. Public Engagement: In 27 of the countries surveyed, audit reports are not made publicly available. Six of these countries do not produce audit reports. In 44 of the countries,[Footnote 3] the SAT's annual audit report does not include an executive summary. Since audit reports can be fairly technical documents, an executive summary of the report's findings can help make the report more accessible to the media and the public. It is, however, heartening that in many of the countries surveyed, the SAI has some procedures in place to tap the public as a source of information. In 46 countries surveyed, SAIs maintain formal mechanisms through which the public can register complaints and suggestions regarding the agencies, programs, or projects that citizens believe the SAI should audit. However, in 12 of these 46 countries, the SAI receives little or no information from the public on potential subjects for audit. This may suggest that the mechanisms the SAI established for soliciting public recommendations are inadequate or inconvenient. Timeliness: Delays in releasing audit reports reduce the opportunities available to civil society and the public to use audit information to advocate for improvements in government performance. In 30 countries surveyed, the SAI either had not audited any expenditure or had not released such reports to the public within 2 years of the end of the fiscal year. In an additional 13 countries, the SAI completed its audits between 12 and 24 months after the end of the fiscal year. In only 15 countries surveyed did the SAI release its annual report within 6 months of the end of the fiscal year, as recommended by international good practice. Effective Follow-up: SAIs' mandates usually prevent them from playing a direct policy or political role. As a result, the legislature needs to follow up on an SAI findings and recommendations if SAI audits are to have practical impact. However, in 17 of the countries surveyed, the legislature did not follow up on the work of the SAI at all, while in an additional 20 countries, legislative follow-up was minimal. Further, in 64 countries, the executive did not reveal what steps, if any, it had taken to address audit recommendations. In addition, neither the SAI nor the legislature reported to the public on actions the executive had taken to address audit recommendations in 64 countries. Failures to publicize actions taken in response to audit findings make it easier for governments to ignore audit recommendations. Conclusion and Recommendations: The survey results reveal that in most of the surveyed countries, several serious constraints undermined the oversight capacity of SAIs (and legislatures). Effective accountability depends not only on transparency (and the public's access to budget information) but also on the strength of institutions like SAIs and legislatures. Unfortunately, the survey found that the countries with the weakest SAIs and legislatures were also the countries that had the least transparent budget systems. Thus, budget oversight in each of these countries was frustrated by both limited access to information and weak formal oversight institutions. IBP offers two recommendations to assist SAIs in their oversight role. First, SAIs could begin to engage more closely with civil society organizations (CSO) and with the public. Such collaboration could bring more publicity to audit findings, build pressure on the executive to follow up on audit recommendations, bring new ideas and evidence for audit investigations, and increase the resources available for SAIs to use in conducting audits. A recent example from Honduras illustrates these points. In 2007, the Honduran Tribunal Superior de Cuentas (the national SAI) began a pilot program to solicit greater public participation in its audits. Based on public input received at a public meeting, the SAI selected eight agencies—including hospitals, schools, and municipalities—to audit. Subsequently, the SAI sought and received public complaints about the functioning of these agencies, investigated these complaints, and incorporated its findings into its audit reports. The SAI organized a subsequent public meeting to discuss audit reports, and officials from the audited entities, who attended the meeting, were asked to respond to the audit findings. An assessment of the initiative found that public input led to a large number of the audit findings reported from these pilot audits—and that many of these findings would not have been identified through a regular audit investigation.[Footnote 4] Second, the Joint Platform[Footnote 5] established during the XIX INCOSAI in Mexico could be used to document good practices in SAI-CSO collaboration that enhance oversight of government budgets. INTOSAI could then use the platform to encourage SAIs interested in replicating such good practices to begin pilot initiatives to collaborate with CSOs and assess the results of such collaboration. IBP's Open Budget Survey provided a broad analysis of SAI practices in 85 countries. The survey's results provide a baseline of current SAI performance, including independence, the timeliness of reports, and the level of interaction with the public. The results indicate that significant work is needed to ensure that SAIs are constituted within the institutional arrangements and perform within the standards set forth by the Lima Declaration. SAIs will be positioned to effectively hold their governments accountable only if they are able to attain these standards. For more information on the IBP and on the Open Budget Initiative contact Vivek Ramkumar atramkumar@cgpp.org or go to IBP's Web sites: www.internationalbudget.org and www.openbudgetindex.org. Footnotes: [1] The IBP collaborates with civil society organizations in developing countries to analyze, monitor, and influence government budget processes, institutions, and outcomes. The partnership's aim is to make budget systems more responsive to the needs of poor and low- income people in society and, accordingly, to make these systems more transparent and accountable to the public. [2] The following countries were included in the Open Budget Survey 2008: Afghanistan, Albania, Algeria, Angola, Argentina, Azerbaijan, Bangladesh, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Cameroon, Chad, China, Colombia, Costa Rica, Croatia, the Czech Republic, the Democratic Republic of Congo, the Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Fiji, France, Georgia, Germany, Ghana, Guatemala, Honduras, India, Indonesia, Jordan, Kazakhstan, Kenya, the Kyrgyz Republic, Lebanon, Liberia, Macedonia, Malawi, Malaysia, Mexico, Mongolia, Morocco, Namibia, Nepal, New Zealand, Nicaragua, Niger, Nigeria, Norway, Pakistan, Papua New Guinea, Peru, the Philippines, Poland, Romania, Russia, Rwanda, Sao Tome e Principe, Saudi Arabia, Senegal, Serbia, Slovenia, South Africa, South Korea, Sri Lanka, Sudan, Sweden, Tanzania, Thailand, Trinidad and Tobago, Turkey, Uganda, Ukraine, the United Kingdom, the United States, Venezuela, Vietnam, Yemen, and Zambia. [3] The 44 countries include the 27 countries where audit reports are not publicly available. [4] Source: International Budget Partnership. See www.internationalbudget.org/resources/newsletter44.htm#Honduras. [5] At the XIX Congress in Mexico in 2007, INTOSAI established a joint platform with the United Nations Department of Economic and Social Affairs (UNDESA) and the International Budget Partnership to examine how SAIs can foster collaborative practices that will increase civil society participation in the audit protocols. More information on the Joint Platform is available in this Journal at http://intosaijournal.org/pdf/jan2008.pdf, p. 22. [End of article] Reporting on Nonfinancial Information: by Michel Admiraal, Royal Nivra, and Rudi Turksema, Netherlands Court of Audit: The past few years have seen a growing focus on social responsibility and policy results in the public sector. Governors, politicians, controllers, and government audit offices have become more interested in performance information in budgets and reports. Much of the information on social performance and effects is of a nonfinancial nature. It does not concern uniform measurable monetary units but rather numbers or processes and systems. Public sector users are especially interested in nonfinancial information, which reflects the results and effects of government policy. Therefore, the reliability and relevance of this information are highly important. Auditors can play an important role in providing assurance on the reliability of nonfinancial information. Unlike reporting on financial information, reporting of nonfinancial effects is still comparatively new, and no generally accepted principles are yet available. Moreover, the data are very diverse; the more qualitative the data are, the more difficult they are to measure and assess. Also, the audit of nonfinancial information is a new audit subject for many auditors. For this reason, Royal Nivra (the Dutch organization for the accounting profession) initiated a project that resulted in the Nivra guide Nonfinancial information in progress, a guide to the reporting and assurance of nonfinancial information in the public sector. The guide aims to help develop a universal basis for reporting and providing assurance on nonfinancial information. It is the result of the work of representatives from different sections and disciplines in the Dutch public sector, including the Netherlands Court of Audit, the Dutch SAI. This article presents the main findings reported in the guide, including a number of recommendations and an agenda for the future audit of nonfinancial information. Need for Guidance on Nonfinancial Information: For financial information, comprehensive registration systems and generally accepted principles for presenting information have been in existence for a considerable time. However, this is not the case for nonfinancial information, where there are fewer safeguards for reliability and the quality requirements for the information are not yet standardized. Because suitable criteria and a frame of reference for nonfinancial information are not available, it is not always possible or desirable to provide assurance, especially in regard to measuring policy effects. A theatrical performance may be performed perfectly and meet all kinds of objective quality standards, but the audience determines whether they consider the performance a success. Nonfinancial information, therefore, requires special diligence in terms of its definition, frame of reference, and reporting. In the guide, we use the following definition for nonfinancial information: Nonfinancial information comprises all quantitative and qualitative data on the policy pursuee4 the business operations, and the results of this policy in terms of output or outcome, without a direct link with a financial registration system. Auditors are increasingly being asked to provide assurance on nonfinancial information on a standalone basis or in conjunction with financial statements. However, auditors can only provide assurance if they have a clear framework for assessing the information. Currently, there is no generally accepted system for administering and reporting nonfinancial information, which concerns quantitative data such as numbers as well as policy effects that are difficult to measure because of the heterogeneity of the information and the divergent needs of users. This can give rise to debates on the interpretation or origin of the information. In sum, there is a need for more structuring, standardization and guidance. This topic is, of course, not new. There have been various developments and initiatives with regard to nonfinancial information in the public sector. In some cases, a report on the process of preparing the information will suffice, while in others explicit assurance on the information itself is required. At an international level, INTOSAI has issued INTOSAI Guidance on Good Governance (INTOSAI GOV) 9220, Accounting Standards Framework Implementation Guide for SAIs: Management Discussion and Analysis of Financial, Performance and Other Information. This guideline identifies performance and governance information—which are of a nonfinancial nature—in addition to financial information. In the private sector, examples include corporate social responsibility reports, the involvement of the auditor with in-control statements, and privacy audits. The guide incorporates these ideas and initiatives. Reporting: Information is always reported in conformity with a specific frame of reference that presents the criteria or standards for the valuation, classification, and presentation of the information. Insofar as this framework relates to the presentation of information in a report, it is referred to as accounting principles. Financial reporting has gone through a long period of development, and generally accepted accounting principles are available for it. Examples include national standards issued by the Dutch Accounting Standards Board and international standards, such as International Financial Reporting Standards (private sector) or International Public Sector Accounting Standards (public sector). With nonfinancial information, the quality requirements for the information and the way in which it is presented are not uniform. Only limited professional rules of conduct for auditors in this information field have been developed. The debate on reporting and providing assurance on the information is in its early stages. In terms of standardization, corporate social responsibility reporting is at the forefront. The Global Reporting Initiative issues international sustainability reporting guidelines whose application is voluntary. Although Royal Nivra published Dutch standard COS 3410N (Assurance Engagements Relating to Sustainabiliry Reports) in 2007, little experience has been acquired with it in practice as yet. Management Cycle: To understand the reporting of nonfinancial information, it is instructive to consider public governance and the management cycle in public organizations. Reporting comprises the financial and nonfinancial information by which a public organization renders an account on its actions to its stakeholders. This information does not exist in a vacuum but forms part of a continuous cycle of planning, designing, implementing, measuring, and adjustment. As shown in figure 1, public governance requires an adequate distribution of responsibilities among the governing body and management, policy departments, the controller, the internal auditor, the external auditor, and the supervisor. The quality of the management cycle of nonfinancial information can only be safeguarded if it is integrated or embedded in the governance of the organization. Figure 1: Management Cycle for Public Governance: [Illustration] Phase 1: Formulating and adjusting mission, strategy, and policy objectives. Phase 2: Designing structure and information system (operationalization). Phase 3: Executing processes and registering outcomes in systems (implementation). (External auditor review) Phase 4: Rendering account via information and in conformity with an established frame of reference. (Supervisor review, return to Phase 1). Involved in all phases: Governing body and management; Policy departments; Public controller; Internal auditor. [End of figure] Auditors and Assurance: The auditor comes into play when users or providers of information want reliable information. His expertise and knowledge of organizations and information systems enable him to play a part in assessing nonfinancial information. The contents of this assessment are determined by the type of information, the method of rendering account, and the needs of the user. In this regard, it is important to distinguish between assurance and nonassurance. For an assurance engagement, the auditor provides an assurance report that gives a predetermined degree of assurance on the reliability of an account or another subject matter. This requires that a number of specific conditions be met. For a nonassurance engagement, factual findings are reported without expressing a conclusion or opinion or providing advice. Every type of engagement has its own rules and reports, as figure 2 illustrates in regard to International Federation of Accountants (IFAC) standards. Figure 2: International Framework of Assurance Engagements: [Illustration] Auditor's encasements: IFAC Code of Ethics: Assurance engagements: ISA 200-2999: Audit and review of historical financial information; Financial statements; Other financial reports. ISAE 3000-3999: Other assurance engagements. Nonassurance engagements: ISRS 4400: Agreed-upon procedures. Other engagements. Legend: ISA = International Standards on Auditing. ISAE — International Standards on Assurance Engagements. ISRS = International Standards on Related Services. [End of figure] The client and user must decide upon the role of the auditor. With respect to nonfinancial information, the auditor can have one of three following roles: * Advisor on the design and improvement of nonfinancial information systems and processes in the organization by issuing advice. Only the code of ethics applies. * Reporter of factual findings on the process of preparing nonfinancial information without providing assurance on it. In this case, users draw their own conclusions based on the auditor's factual findings. The code of ethics and International Standard on Related Services (ISRS) 4400 provide the primary basis for this. * Assurance provider on the process of preparation or on the information itself as an outcome of this process. The auditor provides assurance on the reliability of the process or the information by providing an assurance report. The code of ethics, the International Framework of Assurance Engagements, and ISAE 3000 provide the primary basis for this. Other experts can be involved in the examination, such as electronic data processing auditors, management consultants, or social scientists. Recommendations: The reporting of nonfinancial information is more than an externally directed process with the auditor as assurance provider. It must also be part of the governance structure and focus on users' wishes. The guide groups propositions into three categories linked with the various phases in the management cycle of nonfinancial information. They are formulated so that they are relevant to both the public and private sectors. Strategy and policy: * An expectation gap on nonfinancial information can be avoided by the participation of and communication with all parties involved, in particular the users of the information. * The foundation for the reporting and assurance of nonfinancial information is at the governance level; accordingly, strategy and policy have to be formulated as specifically as possible. * An adequate system of nonfinancial information requires unambiguous, consistent, and transparent terms and definitions. * The reporting on nonfinancial information must focus a limited number of relevant policy priorities. * In view of the constantly changing social and political environment, the design of a nonfinancial information system must always allow for flexibility. Organization and Implementation: * Reporting and providing assurance on nonfinancial information must be an integral part of the governance and management control structure of an organization. * Providing assurance on nonfinancial information is only possible if the reporting is embedded in a system of planning and control. Reporting and Assurance: * Scope for flexibility is also necessary for the assurance of nonfinancial information; assurance must be a means to an end. * A clear choice must be made in advance regarding the subject matter and role of the auditor. * The further nonfinancial information is removed from financial information, the more desirable it is to work together in multidisciplinary teams with other experts. Agenda for the Future: The guide provides only a snapshot. Developments are continuing, especially in the field of information technology and public governance. Information is increasingly being provided in digitized form, and publication of information via the Internet is becoming the norm. The professional rules of auditors are also changing. The agenda for the future presents four recommendations for further initiatives in the field of the reporting and providing assurance on nonfinancial information. Every agenda item is intended for a specific target group and lays down a challenge for further action. Agenda for Governing Bodies: Nonfinancial information must have an explicit place within governance. Extensive communication on relevance and reliability is required with all parties involved. The accountancy profession can play a coordinating role in this context. Agenda for Accounting Institutions: Accounting institutions need to give auditors more guidance regarding examining and providing assurance on nonfinancial information. Agenda for Auditors: Auditors have a societal role and must also be willing to formulate an opinion that is clear to the users on nonfinancial information. Agenda for Technical Experts: New accounting and audit methods are needed to facilitate reporting and providing assurance on nonfinancial information. This is a task for controllers and internal and external auditors. Since there are many parallels between the public and private sectors, the guide's recommendations and agenda items are also applicable to the private sector. Governance attention at the highest level of organizations is an important condition for increased reporting and providing assurance on nonfinancial information. Governance and the management cycle of information are the foundations for reporting and providing assurance on nonfinancial information. More information on this project can be found on the Royal Nivra Web site: www.nivra.nl. The guide can be downloaded free of charge from the Nivra Web site at: www.nivra.nl/Sites/Files/0000024233_EnglishversionNFL.pdf. For additional information contact the authors: Michel Admiraal, project manager at Royal Nivra, at m.admiraal@nivra.nl and Rudi Turks, performance audit expert at the Netherlands Court of Audit, at r.turksema@rekenkamer.nl. [End of article] The Office of the State Comptroller of Israel: A Case Study in Independent Government Auditing: by Shai Mizrahi, Office of the State Comptroller of Israel: The chief aim of the Lima Declaration (1977) is to promote independent government auditing. As the declaration stipulates, an SAI that cannot meet this demand does not come up to standard. SAI independence must be anchored in legislation, but this requires that institutions of legal security function effectively. As the issue of SAI independence continues to be discussed throughout the INTOSAI community, the Israeli SAI—the Office of the State Comptroller—provides a case study in independent state auditing. The Mexico Declaration on SAI Independence (2007) recognizes eight core principles—based on the Lima Declaration and decisions reached at the XVII INCOSAI held in Seoul, Korea, in 2001-—as essential requirements of proper public sector auditing. This article outlines how these principles are exemplified in the legal framework and properties of the State Comptroller of Israel. The first principle requires the existence of an appropriate and effective constitutional, statutory, or legal framework and of de facto provisions implementing this framework. In Israel, two laws govern the operations of state audit: * The Basic Law: The State Comptroller, enacted in 1988, establishes the constitutional basis for the independent position of the state comptroller, stating that in carrying out his or her functions, the state comptroller shall be accountable only to the Israeli parliament (the Knesset) and shall not be dependent upon the government. * The State Comptroller Law, 1958 (Consolidated Version), as amended over the years, provides a detailed framework for the state comptroller's governance and activity, ensuring, inter alia, the realization of that independence. The second principle calls for the independence of the head of the SAL including security of tenure and legal immunity in the normal discharge of his or her duties. The applicable legislation must specify the conditions for the appointment, removal, and retirement of the SAI head by a process that ensures his or her independence from the executive. Moreover, to enable the head to perform his or her duties without fear of retaliation, the appointment must be for a sufficiently long and fixed term. According to the Basic Law, the Knesset elects the state comptroller by secret ballot; the comptroller's term of office is 7 years, and he or she may serve only one term. The Basic Law (complemented by the procedures determined by the State Comptroller Law) adds that the state comptroller cannot be removed from office unless he or she: * is permanently unable to perform his or her duties for health reasons, following a vote ratifying that decision by a majority of the Knesset, or: * has behaved in a manner unbefitting the position of state comptroller—following a vote ratifying that decision by at least three- quarters of the Knesset. It is worth noting that none of the comptrollers elected to date by the Knesset has had prior political affiliation. The State Comptroller Law prohibits political activity by the comptroller during his or her term of office. In addition, publications made by or on behalf of the state comptroller in the execution of his or her duties are immune from all libel prosecutions. The third principle calls for a sufficiently broad mandate and full discretion in the discharge of the SAT's functions. An SAI must be empowered to audit the use of public monies, resources, or assets by a recipient or beneficiary, regardless of its legal nature; the collection of revenues owed to the government or public entities; the legality and regularity of government or public entity accounts; the quality of financial management and reporting; and the economy, efficiency, and effectiveness of government or public entity operations. This principle also stresses the SAT's freedom from legislative or executive interference in selecting audit issues; planning, programming, conducting, reporting, and following up on audits; and organizing and managing the SAT's office. The Israeli SAT meets all these requirements in both the functions and scope of state audit. The state comptroller audits the economy, property, finances, obligations, and administration of the state; government offices; all enterprises, institutions, and corporations of the state; and local authorities and numerous other bodies or institutions subject to state audit by law. The state comptroller also examines the legality, moral integrity, orderly management, efficiency, and effectiveness of the audited bodies and any other matter that he or she deems necessary. Accordingly, even the most clandestine defense establishment entities and the most sensitive aspects of their activities are subject to audit. The far reaching policy changes adopted by the current state comptroller, Judge (Ret.) Micha Lindenstrauss, provide a good example of the comptroller's fully independent discretion. These changes include a marked expansion of real-time audit, the publication of officials' names in audit reports, and the investigation of prominent public figures, including the prime minister, for acts of corruption. Judge (Ret.) Lindenstrauss also established a special anti-corruption task force. The state comptroller is thus free to select audit issues and make autonomous decisions concerning the planning, programming, conduct, reporting, and follow-up of audits. The organization and management of the state comptroller's office, including staff conduct and dismissal, are also under the comptroller's exclusive authority. The fourth principle requires unrestricted access to information. The Basic Law itself—which, as emphasized above, is constitutional in nature—stipulates that a body subject to audit by the state comptroller shall provide without delay information, documents, explanations, or any other material that the comptroller deems necessary for the purposes of audit. This obligation is not supported by any sanction, and audited bodies do occasionally fail to cooperate. However, subject to the approval of the State Audit Affairs Committee of the Knesset, the comptroller and any person appointed by him or her shall have the powers of an enquiry commission, which may subpoena witnesses. A witness appearing before the state comptroller within this framework is subject to the restrictions and sanctions prescribed by criminal law. Auditors in the Israeli SAI have also recently gained direct online access to the computers of certain high-ranking officials, including government ministers. The fifth principle establishes the prerogative and obligation to report on the SAT's work; namely, the SAI should not be prevented from reporting the results of its audit work and should be required by law to make such reports at least once a year. The Basic Law states that the state comptroller shall submit to the Knesset reports and opinions within the scope of his or her functions and shall publish them in the manner and subject to the restrictions prescribed by the State Comptroller Law. This law stipulates that no later than February 15th each year, the comptroller shall submit a report to the prime minister and the chairman of the State Audit Affairs Committee on the results of the audits of government offices and state institutions[Footnote 1] carried out during the previous financial year. Within 10 weeks of receiving the report, the prime minister shall present the comptroller with his or her observations concerning each defect and violation detailed in the report and the responses of the audited bodies to the report. Thereafter, the report is tabled in the Knesset. The sixth principle calls for freedom to decide the content and timing of audit reports and to publish and distribute them. The SAI should be free to decide the content of its audit reports and include observations and recommendations. It should also be at liberty to decide on the timing of its audit reports, except where specific requirements are prescribed by law, and to publish and distribute its reports once they have been formally submitted to the appropriate authority. The State Comptroller Law provides that in the audit report, the comptroller shall summarize his or her activities in the field of audit and specify any violation of moral integrity and any defect or infringement of law or the principles of economy and efficiency as, in his or her opinion, deserve to be included in the report; make recommendations to rectify and prevent the defects; and specify any improvement or outstanding actions that he or she deems worthy of inclusion. Apart from the annual report discussed above, the state comptroller may carry out audits and publish reports on any body or matter within the scope of his or her authority, as he or she deems necessary, and freely decide on the timing of such reports. All the comptroller's reports are publicized; however, a report or parts thereof may not be submitted to the Knesset and may not be publicized where necessary to safeguard state security or avoid impairing foreign or international trade relations. The seventh principle deals with the existence of effective follow-up mechanisms on the SAI's recommendations. The SAI should submit its reports to the legislature or one of its commissions for review and follow-up on specific recommendations for corrective action and should also operate its own internal follow-up system. In Israel, once the audit report has been tabled in the Knesset as detailed above, the State Audit Affairs Committee of the Knesset studies it and submits its conclusions and proposals, including follow- up measures, for the Knesset's approval. The State Comptroller Law also stipulates that the head of every audited body must appoint a team to rectify the defects disclosed in the audit report. The team is required to discuss ways to rectify the defects, make decisions regarding their rectification, and report to the head of the audited body on its discussions and decisions. The head of the audited body must report the decisions to the comptroller, detailing the method and time frame for rectifying the defects. The comptroller may at any time demand reports in addition to those enumerated above and may also set out a framework for reporting the rectification of defects, specifying the details to be included. The eighth principle provides that the SAI should enjoy financial and managerial or administrative autonomy and the availability of appropriate human, material, and monetary resources. Accordingly, the executive should have no control over the access to these resources. The Basic Law states that the budget of the State Comptroller's Office shall be determined by the Finance Committee of the Knesset, upon the proposal of the state comptroller, and shall be published together with the state budget. It should be noted that to date the Office of the State Comptroller has enjoyed the full understanding and cooperation of the Knesset regarding its financial needs. The state comptroller manages his or her office's budget and allocates it as he or she deems appropriate. In conclusion, the State Comptroller's Office has almost fully implemented the Lima Declaration principles, as outlined in the Mexico Declaration on SAI Independence. We hope that our experience helps other SAIs facing challenges in strengthening their independence. For additional information, contact the Office of the State Comptroller at int_relations@mevaker.gov.il. Footnote: [1] The comptroller's reports on other audited bodies are subject to a separate procedure, which also complies with the fifth principle. [End of article]