International Journal of Auditing – October 2008
Canada
Employee Survey Results Show Satisfied and Engaged Employees
The Office of the Auditor General of Canada (OAG) seeks to provide a work environment where employees are satisfied and engaged. Such an environment reflects the values that define how the OAG conducts its work: respect, trust and integrity, and leading by example.
The OAG has set the target of maintaining a minimum level of 80 percent employee satisfaction. To evaluate its performance in achieving this objective, the OAG surveys its employees every 2 years. A record 93 percent of employees responded to the most recent survey in May 2008—a response rate that eclipses the 65 percent average among organizations that conduct employee surveys.
Most employees (92 percent) said they feel proud to work for the OAG and consider it to be well run, with clarity of direction and strong support for its vision and values. And 88 percent believe the OAG is one of the best organizations to work for.
Even with these positive results, Auditor General Sheila Fraser believes there is always room for improvement. A volunteer employee committee is reviewing the survey results to identify actions to maintain and increase employee satisfaction. It will present its recommendations to the OAG’s Executive Committee and to all staff in the fall of 2008.
For additional information, please contact the OAG:
E-mail: communications@oag-bvg-gc.ca
Web site: www.oag-bvg.gc.ca